COVID-19 updates and free virtual screenings info

Latest on COVID-19: Testing & Vaccines
Find the latest information, details on testing and updates on vaccines at iuhealth.org/covid19. Visit coronavirus.in.gov to find a testing or vaccine site near you.

View Details on Free Virtual Screening with IU Health
IU Health offers a free virtual COVID-19 screening to individuals using the IU Health Virtual Visit app.

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of:

- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances.

- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

COVID-19 updates and free virtual screenings info

Latest on COVID-19: Testing & Vaccines
Find the latest information, details on testing and updates on vaccines at iuhealth.org/covid19. Visit coronavirus.in.gov to find a testing or vaccine site near you.

View Details on Free Virtual Screening with IU Health
IU Health offers a free virtual COVID-19 screening to individuals using the IU Health Virtual Visit app.

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of:

- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances.

- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

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Medicare Advantage Plans Tools & Resources

Medicare Advantage Plans Tools & Resources

Enroll in a Medicare Plan

At Indiana University Health Plans, we know choosing and understanding healthcare coverage can be challenging. That’s why we strive to ensure you have the information you need, whether you are a plan member or simply interested in learning more about our coverage options.

Below, we’ve provided our most frequently used resources to help you find the answers and solutions to move forward in your journey to better health. If you’re unable to locate the information you need, please call 866.282.5802 (TTY/TDD 711) to speak with one of our knowledgeable representatives.

2022 Evidence of Coverage

This booklet gives you the details about your Medicare healthcare and prescription drug coverage from January 1 – December 31, 2022. It explains how to get coverage for the healthcare services and prescription drugs you need.

2022 Annual Notice of Changes

If you are currently enrolled as a member of Indiana University Health Plans Medicare Select Plus (HMO) 001, Select Plus (HMO) 002, Select Plus (HMO) 003, Choice (HMO-POS) or Select (HMO), there will be some changes to the plan’s costs and benefits for 2022. This booklet tells about the changes.

Learn More & Enroll in a Medicare Advantage Plan

Watch videos to learn the basics of Medicare, when to enroll and key questions to ask to help you decide which Medicare plan works best for you.

Learn more about Medicare coverage through IU Health Plans by signing up to receive our free Benefits and Enrollment Guide.

Ready to enroll? Mail-in your enrollment application today!

2022 Provider and Pharmacy Directory

Review our directory of in-network doctors and facilities you will have access to through your 2022 IU Health Plans coverage.

Find an in-network pharmacy close to home.

2022 Formulary (List of Covered Drugs)

Review our medication list of effective drugs you will have access to through your IU Health Plans coverage.

Medicare Prescription Drug and Mail Order Information

Helpful Forms and Information about your Prescription Drug Plan.

Find out how you can receive your prescriptions right to your front door.

Find out what to do if your current prescriptions aren’t listed in the formulary directory.

Find out which drug therapies administered under your doctor’s supervision may be subject to Step Therapy.

  • Make an Appeal to a Part D Drug Decision

Login to the Member Portal, select "Online Service Requests" from the Quick Links menu, then select "Ask a general question." Describe your appeal request and it will be forwarded to the appropriate office.

Member Services

IU Health Plans seeks to provide the best quality care and service for its members. Learn more about our Quality Assurance program and how to file a complaint.

View and register for our upcoming events and Medicare benefits workshops.

If you need to file a complaint about Indiana University Health Plans Medicare Advantage, you can use these steps or submit directly to CMS here.

Health and Wellness Information

Use this checklist to track preventive services, and remember to talk with your doctor about getting these important screenings. Take this chart along with you to your next doctor’s appointment.

IU Health Plans seeks to provide the best quality care and service for its members. Learn more about our Quality Assurance program and how to file a complaint.

Newsletter

Stay informed with our Medicare Advantage member newsletter.

Language, Diversity and Legal Notices

Find out more about our free interpreter services.

IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status, or any other characteristic protected by federal, state or local law.




Still can’t find what you’re looking for? Log into the Member Portal for a full list of available forms.

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Last updated 5.12.2022