COVID-19 Information & Updates

COVID-19 Coverage and Billing - Public Health Emergency Set to End

As previously announced, our COVID-19 billing rules and guidelines will remain in effect through the Public Health Emergency (PHE), which expired on Thursday, May 11, 2023. As a result, some of the rules and guidelines put into place in response to the PHE will now be reversed. This means that member cost share and benefit plan rules may apply to services that were previously covered at 100% during the PHE.

Commercial and Medicare Advantage Post PHE Vaccination and Testing Coverage:

  • COVID-19 Vaccination and Administration - Will continue to be covered as a preventative health benefit with no member cost share.
  • COVID-19 Lab Tests - Will be covered, but subject to member cost share.
  • OTC COVID-19 Tests - Will only be covered for our Federal Employee Health Benefits (FEHB) members.

If you have questions about your coverage and COVID-19 and telehealth related costs, please call member services using the numbers below:

Commercial: 866.895.5828

Medicare Advantage: 800.455.9776

Latest on COVID-19: Testing & Vaccines

IU Health has a COVID-19 Resource Center with the latest information on testing, vaccines and more at iuhealth.org/covid19.

COVID-19 Information & Updates

COVID-19 Coverage and Billing - Public Health Emergency Set to End

As previously announced, our COVID-19 billing rules and guidelines will remain in effect through the Public Health Emergency (PHE), which expired on Thursday, May 11, 2023. As a result, some of the rules and guidelines put into place in response to the PHE will now be reversed. This means that member cost share and benefit plan rules may apply to services that were previously covered at 100% during the PHE.

Commercial and Medicare Advantage Post PHE Vaccination and Testing Coverage:

  • COVID-19 Vaccination and Administration - Will continue to be covered as a preventative health benefit with no member cost share.
  • COVID-19 Lab Tests - Will be covered, but subject to member cost share.
  • OTC COVID-19 Tests - Will only be covered for our Federal Employee Health Benefits (FEHB) members.

If you have questions about your coverage and COVID-19 and telehealth related costs, please call member services using the numbers below:

Commercial: 866.895.5828

Medicare Advantage: 800.455.9776

Latest on COVID-19: Testing & Vaccines

IU Health has a COVID-19 Resource Center with the latest information on testing, vaccines and more at iuhealth.org/covid19.

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Health Coaching by Healthy Results®

Is health coaching right for you?

Find the right support

Seek help; sometimes you just need a minor kick start. Your health plan benefits include five free health coaching sessions by phone from Healthy Results with a variety of resources to help you reach your health goals.   Our skilled team of certified health coaches can help you build confidence to improve your health, increase your wellbeing, and maintain a healthy lifestyle. You'll create achievable goals, develop an action plan based on your individual needs and gain skills to help you succeed.

Common Topics include:

Condition Management 

Do you have questions about your medications or need support managing a chronic condition? You can ask to talk with a nurse educator, a member of our coaching team, to learn more about ways to manage common health concerns. 

Free and confidential

IU Health Medicare Advantage members have access to 5 free health coaching sessions by phone per year from Healthy Results ($0 copay). Health coaching is confidential, and your information will not be shared. 

Learn more

Get started and gain support on your own healthy journey. Call at 866.895.5976 (toll free) or email healthyresults@iuhealth.org to schedule an appointment; we offer phone sessions with flexible daytime and evening hours.

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