Coronavirus (COVID-19) updates and free virtual screenings info

Learn more about COVID-19
Get the latest resources and information about COVID-19. Get answers to frequently asked questions, information about free COVID-19 virtual screenings for Indiana residents and list of symptoms.

View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app. 

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of: 

- Relaxed refill restrictions. For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances. 

- Free home delivery. Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

Coronavirus (COVID-19) updates and free virtual screenings info

Learn more about COVID-19
Get the latest resources and information about COVID-19. Get answers to frequently asked questions, information about free COVID-19 virtual screenings for Indiana residents and list of symptoms.

View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app. 

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of: 

- Relaxed refill restrictions. For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances. 

- Free home delivery. Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

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Feel confident in your care with Indiana University Health Plans

Feel confident in your care with Indiana University Health Plans

Indiana University Health Plans is an insurance company built by Indiana University Health, Indiana’s most trusted healthcare provider and the state’s only healthcare system nationally ranked by U.S.News & World Report for 20 consecutive years.

Why is our relationship with IU Health important?:

IU Health Plans currently offers a wide range of Medicare Advantage or Employer-sponsored health plan options available in the Indiana counties that we serve. Each plan offers competitive premiums, collaboration with your physicians—unmatched in Indiana by other health plans—as well as other great benefits, such as healthy discounts and programs.

Learn more about our variety of Medicare Advantage or Employer-sponsored health plan options online to find a policy that best fits your needs. Or if you’d like to speak with a member advocate, contact us today

Interested in joining our nationally ranked team of experts?

IU Health Plans is always looking for potential team members who are eager to create something new in healthcare. Daily challenges coupled with rewarding results are what you can expect to find as a team member of Indiana’s premier health plan.

As an extension of a healthcare system that is dedicated to providing our members with the best care possible, we help play a role in improving each member’s healthcare journey. We have high expectations for our team members, because the members and individuals we serve deserve the very best from us.

If you want the opportunity to develop yourself and your leadership skills, and have the strength, passion and commitment to do exceptional work every day, then IU Health Plans is where you belong. Search our open positions today.