Change Healthcare Outage FAQ

IU Health Plans continues to navigate the impacts of the Change Healthcare outage and strives to provide the most up-to-date information to our provider partners. In adhering to this standard we've created a FAQ designed to address the current status of the outage and will be updating it as more information becomes available.


Change Healthcare Outage FAQ

Change Healthcare Outage FAQ

IU Health Plans continues to navigate the impacts of the Change Healthcare outage and strives to provide the most up-to-date information to our provider partners. In adhering to this standard we've created a FAQ designed to address the current status of the outage and will be updating it as more information becomes available.


Change Healthcare Outage FAQ

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A partnership for Hoosiers

At IU Health Plans, we are focused on Hoosier wellness because we’re integrated with IU Health, the leading health care system in Indiana. Through our relationship with IU Health we connect providers, insurance and wellness programs into a more coordinated healthcare experience. By partnering with us, you join a select group of providers who care for the 200,000+ members of our local health plan.

If you see our patients regularly, we strongly recommend you create a Provider Portal account in order to access claims and eligibility self-service functions. You can sign up for a portal account through the login widget located on this webpage.