Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
As announced in September 2024, Indiana University Health Plans has been acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana, including IU Health Plans Commercial employer-sponsored and Medicare Advantage businesses. More information is available here.
IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership. The plan you selected during the Annual Enrollment Period (AEP) will continue in 2025. Any terms or provisions communicated as part of a renewal or new enrollment will remain in effect for the entirety of the year 2025. If you made no change to your plan during AEP or otherwise, you will remain in your 2024 plan with updated 2025 benefits. Visit the Tools & Resources section of our website or log in to your Member Portal for details about your 2025 plan.
With questions or for assistance, please continue to call 800.455.9776 (TTY/TDD 711) from 8 am – 8 pm, Monday – Friday to speak with a Member Advocate. Language assistance is available. You may also send a secure message via Member Portal.
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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795.
Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
As announced in September 2024, Indiana University Health Plans has been acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana, including IU Health Plans Commercial employer-sponsored and Medicare Advantage businesses. More information is available here.
IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership. The plan you selected during the Annual Enrollment Period (AEP) will continue in 2025. Any terms or provisions communicated as part of a renewal or new enrollment will remain in effect for the entirety of the year 2025. If you made no change to your plan during AEP or otherwise, you will remain in your 2024 plan with updated 2025 benefits. Visit the Tools & Resources section of our website or log in to your Member Portal for details about your 2025 plan.
With questions or for assistance, please continue to call 800.455.9776 (TTY/TDD 711) from 8 am – 8 pm, Monday – Friday to speak with a Member Advocate. Language assistance is available. You may also send a secure message via Member Portal.
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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795.
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Yes Maybe Later NeverIU Health Plans (HMO and HMO-POS) gives you access to a large network of retail chain and independent pharmacies. As a member, you can take advantage of 65,000 pharmacies nationwide.
Pharmacy Network Information
To get information about filling your prescriptions by mail, please call our Member Services Department 24 hours, 7 days a week. Telephone: 844.432.0695. TTY/TDD 711. A 90-day supply of medications may be obtained through IU Health Plans Pharmacies. Please contact IU Health Plans pharmacy staff at 317.963.7100 or toll-free at 844.678.7100 for further assistance.
Mail Order Pharmacy CVS/caremark P.O. Box 2110 Pittsburgh, PA 15230 844.432.0695. You can get prescription drugs shipped to your home through our network mail order delivery program. For refills of your mail order prescriptions, you have the option to sign up for an automatic refill program.
Under this program, we will start to process your next refill automatically when our records show that you should be close to running out of your drug. We will contact you prior to shipping each refill to make sure you are in need of more medication. You can cancel scheduled refills if you have enough of your medication or if your medication has changed. If you choose not to use the auto refill program, please contact us 14 days before you think the drugs you have on hand will run out to make sure your next order is shipped to you in time. To opt out of the automatic refill program, please contact us by calling our toll-free number 844.432.0695. Typically, you should expect to receive your prescription drugs within 14 days from the time that the mail order pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please contact us at toll-free 844.432.0695 and TTY 800.899.2114/TRS Relay number 711.
IU Health Plans Customer Solutions Center Hours: Oct. 1 to March 31, 8 am to 8 pm, seven days a week. April 1 to Sept. 30, 8 am to 8 pm, Monday through Friday. Call 800.455.9776 (TTY/TDD 711). Language assistance is available.
Indiana University Health Plans is a Medicare Advantage Organization with a Medicare contract. Enrollment in an HMO or HMO-POS plan from Indiana University Health Plans depends on the plan’s contract renewal with Medicare.
IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status, or any other characteristic protected by federal, state or local law.
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