Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
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Yes Maybe Later NeverAt Indiana University Health Plans, we want to make sure you find a Medicare Advantage plan that meets your needs. With so many to choose from, picking the right plan can be a challenge. We are here to help every step of the way to make your Medicare Advantage enrollment easy and stress free.
No matter how you choose to enroll in our Medicare Advantage plans, you will need to have the following items available:
Once IU Health Plans receives your enrollment application, we will send your enrollment information to Medicare to conduct a final review. When Medicare completes its review, we will send you a letter to confirm (or deny) your enrollment in the IU Health Plans Medicare Advantage plan that you chose.
IU Health Plans will send you a letter explaining key features of the plan.
Enroll Via Phone at 866.282.5802
An IU Health Plans representative will walk you through the Medicare Advantage enrollment application.
Hours of Operation
If you have questions, we’re here to help. Please call one of our Customer Service Representatives toll free at 866.282.5802. TTY/TDD 711.
Oct. 1 to March 31, 8 am to 8 pm, seven days a week
April 1 to Sept. 30, 8 am to 8 pm, Monday through Friday
You may receive assistance through alternate technology after hours, on weekends and holidays.
*For more details about our benefits and plans, please review the Summary of Benefits (listed below) and our Star Ratings document.
Print and complete the 2025 Individual Enrollment Request Form and mail it back to IU Health Plans per the instructions. Please keep a copy for your personal records.
Mail to:
IU Health Plans
Attn: Membership Services
950 North Meridian St., Suite 400
Indianapolis, IN 46204
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Last updated 09.25.2024