COVID-19 Coverage and Billing - Public Health Emergency Set to End
As previously announced, our COVID-19 billing rules and guidelines will remain in effect through the Public Health Emergency (PHE), which expired on Thursday, May 11, 2023. As a result, some of the rules and guidelines put into place in response to the PHE will now be reversed. This means that member cost share and benefit plan rules may apply to services that were previously covered at 100% during the PHE.
Commercial and Medicare Advantage Post PHE Vaccination and Testing Coverage:
If you have questions about your coverage and COVID-19 and telehealth related costs, please call member services using the numbers below:
Commercial: 866.895.5828
Medicare Advantage: 800.455.9776
Latest on COVID-19: Testing & Vaccines
IU Health has a COVID-19 Resource Center with the latest information on testing, vaccines and more at iuhealth.org/covid19.
COVID-19 Coverage and Billing - Public Health Emergency Set to End
As previously announced, our COVID-19 billing rules and guidelines will remain in effect through the Public Health Emergency (PHE), which expired on Thursday, May 11, 2023. As a result, some of the rules and guidelines put into place in response to the PHE will now be reversed. This means that member cost share and benefit plan rules may apply to services that were previously covered at 100% during the PHE.
Commercial and Medicare Advantage Post PHE Vaccination and Testing Coverage:
If you have questions about your coverage and COVID-19 and telehealth related costs, please call member services using the numbers below:
Commercial: 866.895.5828
Medicare Advantage: 800.455.9776
Latest on COVID-19: Testing & Vaccines
IU Health has a COVID-19 Resource Center with the latest information on testing, vaccines and more at iuhealth.org/covid19.
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Yes Maybe Later NeverYou can now access and download your Indiana University Health Plans Medicare Advantage health records and search our Provider/Pharmacy Directory using a computer or smart phone.
The Interoperability and Patient Access Rule (“the Rule”) from the Centers for Medicare & Medicaid Services (CMS) requires IU Health Plans to offer and maintain a secure, standards-based way of allowing members to easily access their health records through third-party apps of their choice. These health records include health insurance claims and other information submitted to IU Health Plans by health care providers such as doctors and hospitals and may include cost and other clinical information.
Change Healthcare is the company managing the secure download of your data from IU Health Plans to the app of your choice. To do this, Change Healthcare uses a Patient Access Application Programming Interface (“API”). The Change Healthcare tool you will use to do the download is called Connected Health™️.
For more information on what you can do with your health records when you download them, check out the information at https://www.healthit.gov/how-t...
This feature is not currently available for members of our commercial group health plans.
Check the app’s privacy policy, website, and reviews to learn more about its privacy and security.
Note: If the app’s privacy policy does not clearly answer these questions, please reconsider using that app. Health records are very sensitive information, and you should choose apps with strong privacy and security standards.
Step 1: Log in to your IU Health Plans Member Portal account.
Step 2: Choose Manage My Health Records from the menu. Fill out the form.
Step 3: Look for an e-mail invitation from enroll.connectedhealth@changehealthcare.com. Change Healthcare is the company managing the secure download of your data from IU Health Plans to the app of your choice. The Change Healthcare tool you will use to do the download is called Connected Health™️.
Step 4: Follow the instructions in the invitation. Answer the questions to make sure you are matched to your correct health records.
Step 5: Once you have access to the Connected Health site, select an app to download to. See the Choosing an app and How to tell if a health records app is private and secure sections on this site for more information.
Step 6: Download your information to the app you choose. It may take up to 72 hours to complete the first download. After that, data should download within one business day of IU Health Plans processing a claim.
There are several ways to cancel your participation, revoke access to the app, and/or delete health records as part of the Interoperability Patient Access API / Connected Health Portal.
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