Important Announcement: 2026 Plan Information

Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans

IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.

Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.

For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.

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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.

Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.

Important Announcement: 2026 Plan Information

Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans

IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.

Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.

For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.

H7220_IUHS04_C

If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.

Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.

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Medicare Made Easy Guide

A guide to provide you with the facts on Medicare insurance, helping to remove the confusion and make it easy to select the right Medicare option available to you or a loved one. You can download or request to have the guide mailed to you for free.

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Request Form for Medicare Made Easy Guide Download

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Request Form for Medicare Made Easy Guide Mailed Copy

Complete the following form and we'll mail you a copy of the guide for free. It will arrive by mail within two weeks.

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By providing my phone number/email address, I give my permission for an IU Health Plans representative to contact me to answer my questions and discuss my options.

Customer Solutions Center Hours: Oct. 1 to March 31, 8 am to 8 pm, seven days a week. April 1 to Sept. 30, 8 am to 8 pm, Monday through Friday. Call 866.282.5802. (TTY/TDD 711). You may receive assistance through alternate technology after hours, on weekends, and holidays, or visit www.iuhealthplansmedicare.org. A sales person will be present with information and applications. For accommodation of persons with special needs at sales meetings call 866.310.3260 (TTY/TDD 711).

Indiana University Health Plans is an HMO/HMO POS with a Medicare contract. Enrollment in IU Health Plans Medicare depends on the plan’s contract renewal with Medicare. We do not offer every plan available in your area. Other pharmacies/physicians/providers are available in our network. Limitations, co-payments, and restrictions may apply. Benefit, formulary, pharmacy network, provider network, premium and/or co-payments/co-insurance may change on January 1 of each year. Please contact Medicare.gov or 1–800–MEDICARE to get information on all of your options.

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Last updated 1.12.2024