Coronavirus (COVID-19) updates and free virtual screenings info

Learn more about COVID-19
Get the latest resources and information about COVID-19. Get answers to frequently asked questions, information about free COVID-19 virtual screenings for Indiana residents and list of symptoms.

View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app. 

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of: 

- Relaxed refill restrictions. For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances. 

- Free home delivery. Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

Coronavirus (COVID-19) updates and free virtual screenings info

Learn more about COVID-19
Get the latest resources and information about COVID-19. Get answers to frequently asked questions, information about free COVID-19 virtual screenings for Indiana residents and list of symptoms.

View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app. 

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of: 

- Relaxed refill restrictions. For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances. 

- Free home delivery. Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

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Understanding Medicare

Understanding Medicare

Medicare Made Easy

With all its parts, options and enrollment rules, choosing Medicare coverage can be confusing. Within this video, you will learn what Medicare is, when you are eligible and the ABC’s of Medicare. Click and watch the video to learn more.


Enrolling in Medicare

When you can first enroll in Medicare depends on your birthdate. For most, your Initial Enrollment Period (IEP) begins on the first day of the month that is 3-months before your 65th birthday. Click and watch the video to learn more.


Choosing the Right Medicare Coverage

Making your Medicare decision doesn’t have to be overwhelming. Click and watch the video to learn some of the questions to ask which can help you decide the Medicare plan that works best for you.


A Guide to Navigating Medicare Choices

Whether you’re choosing coverage for yourself or helping a loved one, we created this video to make it easy for you to select the right Medicare coverage for your needs. Click and watch the video to learn more.


The ABC's of Medicare

Medicare is a federal health insurance program that covers millions of Americans. In general, you are eligible for Medicare if you are:

Medicare, administered by the Centers for Medicare & Medicaid Services (CMS), has four main components: Parts A, B, C, and D.

Medicare Part A – Hospital Insurance

Medicare Part A helps pay for inpatient hospital care, skilled nursing care, some home-health services, and hospice care—usually with no monthly premium.

Medicare Part B – Medical Insurance

Medicare Part B helps pay for physician services, outpatient hospital care, and other medical services not covered by Medicare Part A. Medicare Part B is optional and is purchased from the Federal Government for a monthly premium.

Quick Tip: Medicare Parts A and B are known as "Original Medicare".

Medicare Part C – Medicare Advantage

Medicare Part C plans, usually referred to as “Medicare Advantage plans,” are offered by private health care companies. Medicare Part C plans cover all services under Medicare Parts A and B, plus additional benefits such as hearing, vision and dental. These plans often include prescription drug coverage (Medicare Part D) as well.

Medicare Part D – Prescription Drug Coverage

Medicare Part D helps pay for outpatient prescription drugs and is available through private health care companies. You also have the option to choose a Medicare Advantage (Part C) plan with or without Medicare Part D prescription coverage.

Medicare Coverage Options – You DO Have Choices! 

As outlined above, Medicare Part C, or Medicare Advantage, is an option that you can chose if you are looking for more flexibility when it comes to your Medicare coverage.

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Last updated 10.1.2019