Learn More About COVID-19
Learn more about COVID-19 and vaccinations. Get answers about frequently
asked vaccine questions, information about free COVID-19 virtual screenings
for Indiana residents and list of symptoms.
Watch IU Health COVID-19 webinar for employers
A recent webinar was conducted with IU Health experts around COVID-19.
Learn the latest regarding COVID-19 vaccinations and insights to frequently
asked employer questions.
View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free
Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app.
Latest on COVID-19 Vaccine
Any Indiana resident age 16
and up is eligible for the COVID-19 vaccine free of charge. Educators and
school staff, healthcare workers, first responders, and long-term care
residents and staff are also eligible. Sign up at
ourshot.in.gov. Those with certain
medical conditions are also eligible and will receive a unique registration
link by text or email. Learn more at
iuhealth.org/covidvaccine.
Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a
timely and efficient manner. Our Customer Solutions team is here to assist
with any questions regarding your IU Health Plan benefits during this time.
Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this
COVID-19 outbreak. You may now take advantage of:
- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early
refill limits on up to three, 30-day prescription supplies for maintenance
medications at any in-network pharmacy, in all states. This change applies to
maintenance medications only. 30-day overrides are not available for specialty
medications or controlled substances.
- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home
delivery of all prescription medications. The Centers for Disease Control and
Prevention (CDC) encourages people at higher risk for COVID-19 complications
to stay at home as much as possible, so this convenient option can help you
avoid leaving your home for refills or new maintenance prescriptions. As
always, there is no charge for delivery of prescriptions filled by the CVS
Caremark Mail Service pharmacy, when you choose the mail order service.
CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your
prescription filled anytime within the next week, you will need to ask your
doctor to write two prescriptions for your long-term medicines, one that you
can fill immediately at a participating pharmacy, and the second for the mail
order to be mailed to CVS Caremark.
Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.
Learn More About COVID-19
Learn more about COVID-19 and vaccinations. Get answers about frequently
asked vaccine questions, information about free COVID-19 virtual screenings
for Indiana residents and list of symptoms.
Watch IU Health COVID-19 webinar for employers
A recent webinar was conducted with IU Health experts around COVID-19.
Learn the latest regarding COVID-19 vaccinations and insights to frequently
asked employer questions.
View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free
Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app.
Latest on COVID-19 Vaccine
Any Indiana resident age 16
and up is eligible for the COVID-19 vaccine free of charge. Educators and
school staff, healthcare workers, first responders, and long-term care
residents and staff are also eligible. Sign up at
ourshot.in.gov. Those with certain
medical conditions are also eligible and will receive a unique registration
link by text or email. Learn more at
iuhealth.org/covidvaccine.
Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a
timely and efficient manner. Our Customer Solutions team is here to assist
with any questions regarding your IU Health Plan benefits during this time.
Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this
COVID-19 outbreak. You may now take advantage of:
- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early
refill limits on up to three, 30-day prescription supplies for maintenance
medications at any in-network pharmacy, in all states. This change applies to
maintenance medications only. 30-day overrides are not available for specialty
medications or controlled substances.
- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home
delivery of all prescription medications. The Centers for Disease Control and
Prevention (CDC) encourages people at higher risk for COVID-19 complications
to stay at home as much as possible, so this convenient option can help you
avoid leaving your home for refills or new maintenance prescriptions. As
always, there is no charge for delivery of prescriptions filled by the CVS
Caremark Mail Service pharmacy, when you choose the mail order service.
CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your
prescription filled anytime within the next week, you will need to ask your
doctor to write two prescriptions for your long-term medicines, one that you
can fill immediately at a participating pharmacy, and the second for the mail
order to be mailed to CVS Caremark.
Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.
Thank you for visiting the IU Health Plans website, we value your opinion on how we can improve your online experience. After you complete your visit, would you be willing to answer a few questions to help us improve our website? Please complete this survey after you have completed your online session.
Yes Maybe Later NeverIn the interest of our members’ health and safety, IU Health Plans monitors alerts from the Food and Drug Administration (FDA) regarding prescription drug recalls and withdrawals. Drugs may be recalled by the FDA or withdrawn from the market by a manufacturer for a variety of reasons including safety and efficacy. IU Health Plans identifies and notifies members that may be potentially impacted when a prescription drug is recalled or withdrawn. In addition to these notifications, updates will be provided on this webpage for easy access for our members and providers.
The FDA classifies recalls according to the potential consequences the drug may cause. The FDA defines these classifications as follows:
Class I: Dangerous or defective products (including drugs) that predictably could cause serious health problems or death. Examples include: a label mix-up on a lifesaving drug
Class II: Products (including drugs) that might cause a temporary health problem, or pose only a slight threat of a serious nature. Example: a drug that is under-strength but that is not used to treat life-threatening situations.
A drug manufacturer may call a voluntary market withdrawal to remove or correct a marketed drug that the FDA may consider to be in violation of FDA laws.
If you receive a notice that your medications may be impacted by a drug recall please act upon the notice and follow up with your prescriber and/or pharmacy as instructed. If you have additional questions about your prescription drug benefits please contact us.
Levothyroxine and Liothyronine 9.4.18
Valsartan (expanded recall) 9.4.18
