Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
Thank you for visiting the IU Health Plans website, we value your opinion on how we can improve your online experience. After you complete your visit, would you be willing to answer a few questions to help us improve our website? Please complete this survey after you have completed your online session.
Yes Maybe Later NeverIU Health Plans (HMO) (HMO-POS) offers a Medication Therapy Management (MTM) program at no extra charge to you. The program is not a benefit. It is a free service offered to those who are eligible and qualify for the program. Once enrolled in the program, there are no changes to your copays or other benefits.
The MTM Program helps you get the most benefit from your medications by:
Who qualifies for the MTM Program?
To qualify for the MTM program, you must meet all of the following criteria:
You may also qualify for a review with a pharmacist if you are using controlled substance medications and/or you are an At-Risk Beneficiary (ARB) under the plan’s Drug Monitoring Program (DMP).
If you qualify, you’ll receive a welcome letter mailed to your home. Medicare requires MTM programs to automatically enroll members who qualify throughout the calendar year but participation is voluntary, and you can choose not to participate at any time. The welcome letter provides instructions on how to opt out of the program.
Those enrolled in the MTM program will be offered a comprehensive medication review (CMR). A CMR is a one-on-one consultation between you and one of our clinical pharmacists. The pharmacist will review all of your medications and medical conditions and answer any questions you may have. The review will take place over the phone.
The pharmacist will offer ways to manage your conditions with the drugs you take. If any issues are identified, the pharmacist may work with your doctor to help get them resolved. A CMR takes about 30 minutes and is usually offered once each year to qualifying members.
At the end of your consultation, you will receive a cover letter, a Recommended To-Do List, and a Personal Medication List within two weeks of speaking with the pharmacist. The Recommended To-Do List has steps you should take to help you get the best results from your medications. The Personal Medication List will help you keep track of your medications and describe how to use them the right way.
Click here for the Personal Medication List.
You may also have Targeted Medication Reviews (TMRs) performed for you. TMRs are identified on at least a quarterly basis (every three months) to address potential medication-related issues. When these issues are identified, the doctor prescribing the medication may be contacted about the potential issue and provided suggested interventions. As always, your prescribing doctor will decide whether or not to consider our suggestions. You may also receive information about a TMR directly, when needed.
Part of keeping you healthy and safe is to provide you information on how to dispose of controlled substance medications when they are no longer needed. As part of the MTM program, this information will be mailed to your home. You can also access this information below.
Click here for information regarding the safe disposal of controlled substance medications.
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Last updated 12.12.2024
Disclaimer
IU Health Plans is a Medicare Advantage organization with a Medicare contract. Continued enrollment depends on the contract between CMS and the Plan/Part D Sponsor remaining in effect, i.e. being renewed and not terminated. Other pharmacies/physicians/providers are available in our network. Product types include HMO and HMO-POS.
The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year.
Our hours of operation change throughout the year. We are available to take your call: Oct. 1 through March 31 from 8am to 8pm, seven days a week and April 1 through Sept. 30 from 8am to 8pm, Monday through Friday.
