Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
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If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
H7220_IUHS04_C
If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
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Yes Maybe Later NeverAt Indiana University Health Plans, we strive to create a pleasant, hassle-free experience for our members and their families. Our most frequently used resources are included below. If you need assistance locating the information you’re looking for, please contact our team of knowledgeable representatives at 866.895.5975.
Search our list of high-quality providers and facilities within the IU Health Plans network.
Access the most up-to-date listing of in-network pharmacies.
Find additional pharmacy-related resources.
Find answers to our most commonly asked questions.
Access the Summary of Benefits and Coverage (SBCs) and Schedule of Benefits (SOBs) for IU Health Plans small and small group plan options.
Access the Summary of Benefits and Coverage (SBCs) and Schedule of Benefits (SOBs) for IU Health Plans large group plan options.
These resources are an overview of the IU Health Plans employer and member portals that walks through common uses, questions, etc.
Review the list of covered services available to you through your employer group plan.
Review the Utilization Management Program that's designed to promote delivery of high-quality, medically necessary and cost-efficient healthcare for its members.
List of services that require a medical prior authorization from your doctor.
Review IU Health Plans policy to support and inform members of their rights and responsibilities.
Indiana University Health Plans does not discriminate on the basis of race, color, national origin, age, disability, or sex. Learn more about our policies against discrimination.
Learn more about drug safety withdrawals and recalls.
Log in or create a portal account.