Learn More About COVID-19
Learn more about COVID-19 and vaccinations. Get answers about frequently
asked vaccine questions, information about free COVID-19 virtual screenings
for Indiana residents and list of symptoms.
Watch IU Health COVID-19 webinar for employers
A recent webinar was conducted with IU Health experts around COVID-19.
Learn the latest regarding COVID-19 vaccinations and insights to frequently
asked employer questions.
View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free
Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app.
Latest on COVID-19 Vaccine
Any Indiana resident age 16
and up is eligible for the COVID-19 vaccine free of charge. Educators and
school staff, healthcare workers, first responders, and long-term care
residents and staff are also eligible. Sign up at
ourshot.in.gov. Those with certain
medical conditions are also eligible and will receive a unique registration
link by text or email. Learn more at
iuhealth.org/covidvaccine.
Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a
timely and efficient manner. Our Customer Solutions team is here to assist
with any questions regarding your IU Health Plan benefits during this time.
Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this
COVID-19 outbreak. You may now take advantage of:
- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early
refill limits on up to three, 30-day prescription supplies for maintenance
medications at any in-network pharmacy, in all states. This change applies to
maintenance medications only. 30-day overrides are not available for specialty
medications or controlled substances.
- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home
delivery of all prescription medications. The Centers for Disease Control and
Prevention (CDC) encourages people at higher risk for COVID-19 complications
to stay at home as much as possible, so this convenient option can help you
avoid leaving your home for refills or new maintenance prescriptions. As
always, there is no charge for delivery of prescriptions filled by the CVS
Caremark Mail Service pharmacy, when you choose the mail order service.
CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your
prescription filled anytime within the next week, you will need to ask your
doctor to write two prescriptions for your long-term medicines, one that you
can fill immediately at a participating pharmacy, and the second for the mail
order to be mailed to CVS Caremark.
Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.
IU Health Plans will conduct a public forum on December 1st at 3:30pm EST. The primary purpose of this event is to discuss premium changes and to gather feedback from the community on IU Health Plans insurance performance.
Key highlights regarding our premiums are as follows:
Commercial Premium increase for 2020 (filed in 2019):
- Our rate increase ranged from 7.6% to 12.7%
- Our average rate increase was 9.4%
- We added plans to accommodate a wider range of employer group needs
- Plan designs modified to: provide more cost-effective care, steer care to the appropriate providers, and reduce the cost of sharing to members
We are committed to reducing the cost of care while improving the quality of care by:
- Using care managers to help appropriate patients avoid unnecessary emergency room visits and hospital admission
- Helping patients leaving the hospital ensure they have the mediation, supplies and follow up appointments to avoid having to be readmitted
- Proactively engaging patients on preventative health services to keep them healthy
- Providing social work, dieticians, and pharmacy consultations for patients who may lack access
The IU Health Plans Public forum can be joined at the Microsoft Teams Live event here
Learn More About COVID-19
Learn more about COVID-19 and vaccinations. Get answers about frequently
asked vaccine questions, information about free COVID-19 virtual screenings
for Indiana residents and list of symptoms.
Watch IU Health COVID-19 webinar for employers
A recent webinar was conducted with IU Health experts around COVID-19.
Learn the latest regarding COVID-19 vaccinations and insights to frequently
asked employer questions.
View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free
Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app.
Latest on COVID-19 Vaccine
Any Indiana resident age 16
and up is eligible for the COVID-19 vaccine free of charge. Educators and
school staff, healthcare workers, first responders, and long-term care
residents and staff are also eligible. Sign up at
ourshot.in.gov. Those with certain
medical conditions are also eligible and will receive a unique registration
link by text or email. Learn more at
iuhealth.org/covidvaccine.
Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a
timely and efficient manner. Our Customer Solutions team is here to assist
with any questions regarding your IU Health Plan benefits during this time.
Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this
COVID-19 outbreak. You may now take advantage of:
- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early
refill limits on up to three, 30-day prescription supplies for maintenance
medications at any in-network pharmacy, in all states. This change applies to
maintenance medications only. 30-day overrides are not available for specialty
medications or controlled substances.
- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home
delivery of all prescription medications. The Centers for Disease Control and
Prevention (CDC) encourages people at higher risk for COVID-19 complications
to stay at home as much as possible, so this convenient option can help you
avoid leaving your home for refills or new maintenance prescriptions. As
always, there is no charge for delivery of prescriptions filled by the CVS
Caremark Mail Service pharmacy, when you choose the mail order service.
CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your
prescription filled anytime within the next week, you will need to ask your
doctor to write two prescriptions for your long-term medicines, one that you
can fill immediately at a participating pharmacy, and the second for the mail
order to be mailed to CVS Caremark.
Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.
IU Health Plans will conduct a public forum on December 1st at 3:30pm EST. The primary purpose of this event is to discuss premium changes and to gather feedback from the community on IU Health Plans insurance performance.
Key highlights regarding our premiums are as follows:
Commercial Premium increase for 2020 (filed in 2019):
- Our rate increase ranged from 7.6% to 12.7%
- Our average rate increase was 9.4%
- We added plans to accommodate a wider range of employer group needs
- Plan designs modified to: provide more cost-effective care, steer care to the appropriate providers, and reduce the cost of sharing to members
We are committed to reducing the cost of care while improving the quality of care by:
- Using care managers to help appropriate patients avoid unnecessary emergency room visits and hospital admission
- Helping patients leaving the hospital ensure they have the mediation, supplies and follow up appointments to avoid having to be readmitted
- Proactively engaging patients on preventative health services to keep them healthy
- Providing social work, dieticians, and pharmacy consultations for patients who may lack access
The IU Health Plans Public forum can be joined at the Microsoft Teams Live event here
Thank you for visiting the IU Health Plans website, we value your opinion on how we can improve your online experience. After you complete your visit, would you be willing to answer a few questions to help us improve our website? Please complete this survey after you have completed your online session.
Yes Maybe Later NeverA prescription drug formulary is a list of drugs a Medicare Advantage plan covers. The IU Health Plans (HMO and HMO POS) formulary includes thousands of brand-name and generic medications. Generic drugs have the same active-ingredient formula as a brand name drug. Generic drugs usually cost less than brand name drugs and are rated by the Food and Drug Administration (FDA) to be as safe and effective as brand name drugs. These drugs have been approved for coverage by the health plan and are also reviewed and approved by the Centers for Medicare and Medicaid Services (CMS), the agency that administers the Medicare Program. Some of the drugs that IU Health Plans (HMO and HMO POS) cover may require you to obtain prior approval.
Click on the link below to view any drugs that require prior authorization:
Click the link below to see a list of drugs that require step therapy:
For certain prescription drugs, IU Health Plans (HMO and HMO POS) has additional requirements for coverage or limits on coverage. These requirements and limits ensure that members use these drugs in the most effective way and to control drug costs. A team of doctors and pharmacists developed these requirements and limits.
You can find out if the drug you take is subject to these additional requirements or limits by looking in the Formulary. If your drug is subject to one of these additional restrictions or limits and your physician determines that you aren’t able to meet the additional restriction or limit for medical necessity reasons, you or your physician may request an exception (which is a type of coverage determination).
We conduct drug utilization reviews for our members to make sure that they are getting safe and appropriate medications. These reviews are especially important for members who go to more than one doctor and/or pharmacy for their medications. We conduct drug utilization reviews each time you fill a prescription and on a regular basis by reviewing our records.
If we identify a medication problem during our drug utilization review, we will work with you and your doctor to correct the problem.
Indiana University Health Plans is a Medicare Advantage organization with a Medicare contract. Enrollment in an HMO or HMO POS plan from Indiana University Health Plans depends on the plan’s contract renewal with Medicare.
IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status, or any other characteristic protected by federal, state or local law.
For language assistance call 800.455.9776 (TTY/TDD 711).
H7220_IUHMA2270
Last updated 11.22.2021
