Change Healthcare Outage FAQ Update

IU Health Plans continues to navigate the impacts of the Change Healthcare outage and strives to provide the most up-to-date information to our provider partners. In adhering to this standard, we've updated our FAQ and encourage you to review it. Important updates include information on Medicare Advantage (MA) EFT/ERA distribution, MA ERA/835 registration, timely filing and interest payments on delayed MA EFT payments. Please check back regularly for future updates on our website home page banner and the provider resources page, section 4.

Updated Change Healthcare Outage FAQ

If you have any questions or concerns, please contact Provider Services, Mon. - Fri. from 7 am - 7 pm at the following numbers:

Commercial provider line: 866.895.5980
Medicare Advantage provider line: 866.218.1524

Change Healthcare Outage FAQ Update

IU Health Plans continues to navigate the impacts of the Change Healthcare outage and strives to provide the most up-to-date information to our provider partners. In adhering to this standard, we've updated our FAQ and encourage you to review it. Important updates include information on Medicare Advantage (MA) EFT/ERA distribution, MA ERA/835 registration, timely filing and interest payments on delayed MA EFT payments. Please check back regularly for future updates on our website home page banner and the provider resources page, section 4.

Updated Change Healthcare Outage FAQ

If you have any questions or concerns, please contact Provider Services, Mon. - Fri. from 7 am - 7 pm at the following numbers:

Commercial provider line: 866.895.5980
Medicare Advantage provider line: 866.218.1524

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Employer Plans - Small Group

Learn more about our Small Group options to see what plan best suits your needs:

2024 Employer Plans - Small Group

Non-HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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Non-HSA Plans
Bronze 6650 Select

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Bronze 6650

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HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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HSA Plans
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Non-HSA Plans
Silver 2250 Select

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HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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Non-HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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Non-HSA Plans
Gold 500 Plus

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HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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2023 Employer Plans - Small Group

Non-HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
Bronze 6650 Select Download Download
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Bronze 8200 Plus Download Download
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Non-HSA Plans
Bronze 6650 Select

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Bronze 6650

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Non-HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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Non-HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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Gold 500 Plus

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HSA Plans Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
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Drug Formulary – Small Group

Formulary Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
2024 Small Group Drug Formulary Guide Download N/A
Formulary Summary of Benefits & Coverage (SBC) Schedule of Benefits (SOB)
2024 Small Group Drug Formulary Guide

Summary of Benefits & Coverage HEY

N/A