Change Healthcare Outage FAQ Update

IU Health Plans continues to navigate the impacts of the Change Healthcare outage and strives to provide the most up-to-date information to our provider partners. In adhering to this standard, we've updated our FAQ and encourage you to review it. Important updates include information on Medicare Advantage (MA) EFT/ERA distribution, MA ERA/835 registration, timely filing and interest payments on delayed MA EFT payments. Please check back regularly for future updates on our website home page banner and the provider resources page, section 4.

Updated Change Healthcare Outage FAQ

If you have any questions or concerns, please contact Provider Services, Mon. - Fri. from 7 am - 7 pm at the following numbers:

Commercial provider line: 866.895.5980
Medicare Advantage provider line: 866.218.1524

Change Healthcare Outage FAQ Update

IU Health Plans continues to navigate the impacts of the Change Healthcare outage and strives to provide the most up-to-date information to our provider partners. In adhering to this standard, we've updated our FAQ and encourage you to review it. Important updates include information on Medicare Advantage (MA) EFT/ERA distribution, MA ERA/835 registration, timely filing and interest payments on delayed MA EFT payments. Please check back regularly for future updates on our website home page banner and the provider resources page, section 4.

Updated Change Healthcare Outage FAQ

If you have any questions or concerns, please contact Provider Services, Mon. - Fri. from 7 am - 7 pm at the following numbers:

Commercial provider line: 866.895.5980
Medicare Advantage provider line: 866.218.1524

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Price Transparency Information

Beginning July 1, 2022, as a part of the Transparency in Coverage regulation, the Tri-Agencies (U.S. Departments of Health and Human Services, Labor, and Treasury) require health plans (including self-funded group health plans and insurers offering coverage in the individual and group markets) to publish negotiated rates for all items and services for Commercial coverage (In-Network files) and historical payments to, and billed charges from, Out-of-Network providers (Out-of-Network files) in the form of machine-readable files made publicly available on an internet website.

This information will be updated monthly. The data in these files is based on the requirements of the Transparency in Coverage (TIC) regulation.

These files are not designed as a consumer tool. Members are encouraged to use the more member-friendly price estimator tools available. Starting in 2023, members will be able to log in to an IU Health Plans Cost Calculator to shop for health services and understand how costs differ from doctor to doctor.

File Name Date Link
2024-07-05_962524937_index.json.gz 15-07-2024 Download
2024-07-05_Aetna-Signature-Administrators-ASA-04-60278_index.json.gz 15-07-2024 Download
2024-07-05_pl-1b0-tr18_Aetna-Signature-Administrators.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_8PO_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_8RI_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_8RO_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_FVA_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_IQE_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_IUQ_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_LBW_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_LFD_962524937.json.gz 15-07-2024 Download
2024-07-05_pl-8-rk14_FH_UmbrellaClient_PKL_962524937.json.gz 15-07-2024 Download
2024-07-15_IUHealthPlans_index.json 16-07-2024 Download
2024-07-15_healthedge-iuh_plans_comm_lg_iu_empl_allowed_amt.json 15-07-2024 Download
2024-07-15_healthedge-iuh_plans_iuh_employee_nw_inn.json 15-07-2024 Download
2024-07-15_healthedge-iuh_plans_iuh_narrow_nw_inn.json 15-07-2024 Download
2024-07-15_healthedge-iuh_plans_iuh_premier_nw_inn.json 15-07-2024 Download
2024-07-15_healthedge-iuh_plans_iuh_select_nw_inn.json 15-07-2024 Download
2024-07-15_healthedge-iuh_plans_one_care_nw_inn.json 15-07-2024 Download