Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
H7220_IUHS04_C
If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans
IMPORTANT: Please note that effective January 1, 2025, Indiana University Health Plans was acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana. IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership.
Medicare Advantage members have received additional information on enrollment for 2026. Additional information can be found at anthem.com/medicare or on the Sydney Health digital app. For questions related to plan year 2026, members can also contact Anthem customer service at 855.251.8827 (TTY/TDD) from 8 am - 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - March 31. Language assistance is available.
For questions about Indiana University Health Plans related to plan year 2025 or 2025 enrollment, contact 800-455-9776, (TTY/TDD 711) from 8 am – 8 pm, seven days a week (except Thanksgiving and Christmas) from October 1 - December 31 to speak with a Member Advocate. Language assistance is available.
H7220_IUHS04_C
If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. The transition to Anthem platforms will occur at the end date of your plan year; please check with your employer for the specific date. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 866.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.
Attention Indiana University Health Employees: Beginning January 1, 2025, your benefits are administered by Anthem and you should have received a new ID card if you enrolled in IU Health employee benefits. This site no longer contains information relevant to your employee benefits. To access information on your 2025 benefit coverage please contact Anthem Member Services at 833.812.1795 or log into the Sydney Health digital app.
Thank you for visiting the IU Health Plans website, we value your opinion on how we can improve your online experience. After you complete your visit, would you be willing to answer a few questions to help us improve our website? Please complete this survey after you have completed your online session.
Yes Maybe Later NeverNavigating Medicare can be difficult. If you are an IU Health Plans member without a legal representative, or Power of Attorney, you can give permission for another person to act as your representative. There are two types of representation:
Both you and your representative must sign the forms for them to be valid. Please see additional instructions within the forms.
Mail or fax the completed form(s) to:
IU Health Plans
Attn: Enrollment Department
950 N. Meridian, Suite 400
Indianapolis, IN 46204
Fax: 317.968.1331
If additional help is needed, please call the IU Health Plans Customer Solutions Center at call 800.455.9776 (TTY/TDD 711). The hours for the Customer Solutions Center are: 8 am to 8 pm, Monday - Sunday between October 1 - March 31 and 8 am to 8pm, Monday - Friday between April 1 - September 30.
