COVID-19 Information & Updates

Latest on COVID-19: Testing & Vaccines
IU Health has a COVID-19 Resource Center with the latest information on testing, vaccines and more at iuhealth.org/covid19.

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of:

- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances.

- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

COVID-19 Information & Updates

Latest on COVID-19: Testing & Vaccines
IU Health has a COVID-19 Resource Center with the latest information on testing, vaccines and more at iuhealth.org/covid19.

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of:

- Relaxed refill restrictions
For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances.

- Free home delivery
Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

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IU Health Plans Federal Employees Health Benefits (FEHB) Program

IU Health Plans Federal Employees Health Benefits (FEHB) Program

IU Health Plans Select offers a more personalized experience, better health and a better value for federal employees like you. Call our team for more information about IU Health Plans Select at 866.895.5828.

You will get comprehensive coverage with convenient features that can help you and your family build a bright future.

All urgent or emergency care* covered at Tier 1 cost-share level, regardless of where that care is received, in or out of the state of Indiana.

Coverage at popular pharmacies, including IU Health Pharmacies, CVS Caremark Advanced Choice Pharmacies, Meijer, Kroger, Target, Costco, Sam’s Club and moreYou can check prescription prices with the Caremark drug cost tool here.

An extensive suite of innovative services to meet your healthcare needs including Virtual Visits.

Get access to an affordable plan to help you along your health journey.

See how our deductibles, copay, and out-of-pocket limits are designed to help you better manage and meet your financial goals below:

We’ve curated a suite of innovative services using our deep understanding of Indiana’s community health risks, needs and opportunities to keep YOU healthy.

IU Health Plans Select Includes:

You will also get access to high-quality providers and facilities, no matter where you are. This coverage includes emergency care and urgent care nationwide, virtual visits, large network of doctors, specialists, facilities and more.

Have questions regarding your coverage? Contact your agency’s shared service center or the OPM HR-Benefits & Services center at 888.254.7953.


Resources

Visit the National Association of Insurance Commissioners (NAIC) website to learn more about the rules for coordination of benefits.

Download the 2023 Formulary Guide for Federal Employees Health Benefits.

Download the IU Health Plans 2023 FEHB Provider Directory.

Check out our press release to learn more about our FEHB Program for 2023.


This is a brief description of IU Health Plans FEHB plan features. Before making a final decision, please read the IU Health Plans officially approved FEHB brochure RI 73-909. All benefits are subject to the definitions, limitations, and exclusions set forth in the official brochure.

*True emergencies include: signs of a broken bone, bleeding that won’t stop, difficulty breathing, difficulty speaking, loss of consciousness, severe pain, severe burns, severe head trauma, unusual behavior or speech or other symptoms or signs of distress that could lead to permanent disability or loss of life. If you are having an emergency, they should go to the nearest emergency room or call 911.