Coronavirus (COVID-19) updates and free virtual screenings info

Learn more about COVID-19
Get the latest resources and information about COVID-19. Get answers to frequently asked questions, information about free COVID-19 virtual screenings for Indiana residents and list of symptoms.

View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app. 

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of: 

- Relaxed refill restrictions. For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances. 

- Free home delivery. Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

Coronavirus (COVID-19) updates and free virtual screenings info

Learn more about COVID-19
Get the latest resources and information about COVID-19. Get answers to frequently asked questions, information about free COVID-19 virtual screenings for Indiana residents and list of symptoms.

View Details on Free Virtual Screening with IU Health
IU Health has a free virtual clinic to offer individuals in Indiana free Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app. 

Connect with our Customer Solutions team
At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner. Our Customer Solutions team is here to assist with any questions regarding your IU Health Plan benefits during this time.

Refill of a Prescription Medication
IU Health Plans has taken steps to design the best care for you during this COVID-19 outbreak. You may now take advantage of: 

- Relaxed refill restrictions. For our Commercial and Medicare customers, IU Health Plans is waiving early refill limits on up to three, 30-day prescription supplies for maintenance medications at any in-network pharmacy, in all states. This change applies to maintenance medications only. 30-day overrides are not available for specialty medications or controlled substances. 

- Free home delivery. Participating CVS Pharmacies in our network have waived charges for home delivery of all prescription medications. The Centers for Disease Control and Prevention (CDC) encourages people at higher risk for COVID-19 complications to stay at home as much as possible, so this convenient option can help you avoid leaving your home for refills or new maintenance prescriptions. As always, there is no charge for delivery of prescriptions filled by the CVS Caremark Mail Service pharmacy, when you choose the mail order service.

CVS Caremark mail order form
Contact your doctor’s office for a prescription. If you need your prescription filled anytime within the next week, you will need to ask your doctor to write two prescriptions for your long-term medicines, one that you can fill immediately at a participating pharmacy, and the second for the mail order to be mailed to CVS Caremark.

Mail the order form, along with your prescription(s) to be shipped by mail. Include your payment to the CVS Caremark Mail Service Pharmacy address printed on the form. You will be required to make your prescription drug payments using an electronic check, Bill Me Later®, or a credit card (VISA®, MasterCard®, Discover® or American Express®). You can also pay by check or money order. You should not send cash.

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A Proven Insurance Partner

A Proven Insurance Partner

Download your Broker Quote Checklist and start delivering better health outcomes for your clients.

Ask how you can secure a two-year rate lock for your clients with our Healthy Results® program. Call 844.223.2384 to discuss.

See how IU Health Plans can deliver better outcomes and proven savings.

When it comes to improving health outcomes for employees, we understand that your clients are faced with a variety of challenges—a difficult-to-engage workforce, an increase in chronic diseases, fragmented health and wellness programs, and more. These issues can greatly impact the medical and pharmacy costs for Indiana businesses—that’s why they need a partner with the ability to address them all.

Get started by downloading your Broker Quote Checklist.

Or call 844.223.2384 to talk with a member of our sales team directly.

“You get that more intimate customer service, and secondly I like the fact that you can lock your plan rates by participating in Healthy Results.”  — Director of Human Resources | Indianapolis Nonprofit

We bring it all together for your clients.

High-performing network with convenient access to world-renowned healthcare.

  • Anchored in Indiana University Health, the state’s leading healthcare system.
  • Statewide access to more than 50 facilities and 13,000 unique providers through IU Health and strategically selected providers.
  • Access to Indiana’s most highly skilled network of board-certified family medicine physicians and pediatricians.

Unmatched physician-led integration with IU Health.

  • Providers (not the insurance company) delivering care individualized to each member.
  • Real-time coordinated care leveraging the expertise of IU Health to keep members healthy across the continuum of care.
  • Shared platform for visibility on claims, clinical conditions, labs and more—leading to more effective and efficient treatment.
  • The right care at the right time helps lead to improved outcomes and reduction in costs.

Employee-centered health and wellness solutions.

  • Deep understanding of Indiana’s community health issues allows IU Health Plans to effectively partner with employers to address specific healthcare needs.
  • Healthy Results®, a comprehensive health and wellness program nationally recognized for our commitment to exceptional corporate wellness programming and demonstrating a positive impact on member outcomes.
  • 24/7 on-demand virtual visits with the highly skilled providers of IU Health at no additional cost to members.
  • Business Solutions that provides convenient member access to IU Health Urgent Care locations on nights and weekends.

Ready to get a quote? Download our quote checklist or view our Healthy Results® health and wellness overview guide.

Our team is here to show how IU Health Plans can deliver better outcomes and proven savings for your business.

Lesley Markley

Lesley Markley

Supporting large group employers.

email || Lesley Markley
Robert Strickland

Robert Strickland

Supporting large group employers.

email || Robert Strickland
Jordan Miller

Jordan Miller

Supporting small business.

email || Jordan Miller
Ethan Harper

Ethan Harper

Supporting large and small group employers.

email || Ethan Harper